We offer free UPS Ground shipping nationwide! For an additional charge, customers may also select 2 day air or next day air shipping.
No, we do not ship internationally outside of the US and Canada. US orders ship from our US location and Canadian orders ship from our Canadian location.
Yes, but you’ll need to call us or email us to place an order. In order to ship to Alaska or Hawaii we need to spot quote the shipping and additional shipping charges may apply.
This is likely because the item you ordered is too large to ship via UPS and must ship via freight truck. All freight shipments are a standard price regardless of destination.
The number one reason for a delay is because we’re out of stock on the item. While we do stock most of the items listed on our site, occasionally some of the more obscure items are out of stock. This is frequently the case with quarter panels, for example. Our build time/stock time on out of stock items is generally 2-4 weeks. If your order hasn’t shipped in 1-3 business day, then we’re likely out of stock, but we’re filling the order as fast as we can!
The return policy is largely contingent on the reason for the return.